Before reading this FAQ, we kindly invite you to read the instructions for participants where you will find most of the needed information. Also, we kindly invite you to read our tutorial How to use ZOOM, which explains step by step the process.

What is a dashboard ?

The dashboard gives you access to the different areas of a usual conference. This is supposed to be the lobby of your conference. You will have access to the Plenary Room, the Workshop rooms and the Welcome Desk.

I'm not living in the CET zone, how do I know at which time a given speech is being presented?

Click here to calculate your time difference.

Do I need to install ZOOM to use it?

It is highly recommended to set up the ZOOM application. Indeed, you can join the meeting from your browser but many features are not available like answering the polls or accessing the interpretation if needed

How can I get assistance from the conference staff?

The staff would be glad to help you if you are facing any technical issue, you can reach us at any time at memorialdelashoah-dialogue4@premc.org. A welcome desk room will be also available from 2 P.M (CET) to the end of the conference day to provide you with face-to-face help. If you are not able to use ZOOM at all, there will be a chat available on the right bottom corner of the Dashboard page.

How can I join a room?

First, you shall go to the Welcome Desk in order to be identified and get the password to access the conference rooms. Then, once on the dashboard, you will see buttons named “Click to join room”…, by clicking on it, you will be redirected to a ZOOM room, that you will be able to have access from your ZOOM application.

Do I need a ZOOM account?

Yes, you need a ZOOM account to access the conference in order to identify each participant.

How to answer the polling during the conference?
A window will automatically appear on your screen with the polling on it, you will be able to answer directly. If this window doesn’t show up, click on the polling button at the bottom of your screen. You can check these instructions for more details.
How to select my preferred language to follow the meeting?

A button named “Interpretation” should be visible on the bottom menu of your ZOOM application, just click on it and select your language.