FAQ 

Before reading this FAQ, we kindly invite you to read the instructions for participants where you will find most of the needed information. Also, we kindly invite you to read our tutorial How to use ZOOM, which explains step by step the process.

What is a dashboard ?

The dashboard gives you access to the different areas of a usual conference. This is supposed to be the lobby of your conference. You will have access to the Plenary Room, the Workshop rooms and the Welcome Desk.

I'm not living in the CET zone, how do I know at which time a given speech is being presented?

Click here to calculate your time difference.

Do I need to install ZOOM to use it?

It is highly recommended to set up the ZOOM application. Indeed, you can join the meeting from your browser but many features are not available like answering the polls or accessing the interpretation if needed

How can I get assistance from the conference staff?

The staff would be glad to help you if you are facing any technical issue, you can reach us at any time at memorialdelashoah-2021-d7@premc.org. A welcome desk room will be also available from 2 P.M (CET) to the end of the conference day to provide you with face-to-face help. If you are not able to use ZOOM at all, there will be a chat available on the right bottom corner of the Dashboard page.

How can I join a room?

On the dashboard, you will see buttons named “Click to join room”…, by clicking on it, you will be redirected to a ZOOM room, that you will be able to have access from your ZOOM application.

I need a password to have access to the conference rooms, where can I find it ?

You shall go to the Welcome Desk in order to be identified and get the password to access the conference rooms.

Do I need a ZOOM account?

Yes, you need a ZOOM account to access the conference in order to identify each participant.