Covid-19 update : registration management policy

Update March 19th, 2020

The conference has been postponed due to the COVID-19 worldwide health crisis.
As you can imagine, this project is prepared for several months and some suppliers have been already paid partially (venue, hotels, flights, catering, social activities, …) in order to confirm the booking.
Most of the suppliers are showing outstanding solidarity under these circumstances and offer to postpone the event without additional costs.

Consequently, we have also adjusted our policy in order to provide you several options, hoping that we will have the pleasure to welcome you soon:

      1.  If you are available over the new conference dates then your registration will be kept without any additional cost.
      2.  If you cannot attend the conference over the new conference dates, then you can transfer your registration to one of the co-authors of your abstract or one of your colleagues who can present your work without any additional cost.
      3. If the co-authors are not able to attend the conference over the new conference dates then we offer a voucher with the same value as your registration fees to you or one of your colleagues. This voucher will be available for the future editions or some other conferences organized by PremC.
      4.  If none of the suggestions above is convenient, it is possible to ask for a refund following these rules:
        – The bank/payment fees will be on your charge (from 5% to 10% depending on your payment method).
        – If you have paid by credit card, you will get a refund on the same credit card.
        – If you have paid by bank transfer, you will have to send us the bank details of the same account that has been used to pay the registration fees. If the bank details are not matching, the refund will be rejected and the charges will be deducted from the final amount.
        – In all cases, a credit note will be sent automatically to the billing address in order to notify the reimbursement, so no need to ask it on your side.
  2. As you may notice, Option 4 is the most heavy one to handle on our side. This is why this option is only available until May 31st, 2020. After this date, the usual terms and conditions will be applied. We rely on everybody’s understanding and solidarity to choose one of the other options, when possible, to help us in managing this situation but also to enable the conference to remain a high-quality one.

 

Update August 27th, 2020

The travel restrictions and pandemic progress are creating too much uncertainty regarding the organization of in-person conferences. Under these circumstances, we have decided to transform the conference into an online conference and the following options are offered :

      1.  Your registration will be automatically transformed into a pack of limited to 8 registrations that allows you to share your credentials with a maximum of 8 lab colleagues.
      2.  If you cannot attend the conference over the new conference dates, then you can transfer your registration to one of the co-authors of your abstract or one of your colleagues who can present your work without any additional cost and you will be able to share your credentials with your lab colleagues.
      3. If you are the only one to participate then please send us an email before the conference in order to be reimbursed for the difference between in-person and virtual registration rates.
      4.  If none of the suggestions above is convenient, it is possible to ask for a refund before the conference following these rules:
        – The bank/payment fees will be on your charge (from 5% to 10% depending on your payment method).
        – If you have paid by credit card, you will get a refund on the same credit card.
        – If you have paid by bank transfer, you will have to send us the bank details of the same account that has been used to pay the registration fees. If the bank details are not matching, the refund will be rejected and the charges will be deducted from the final amount.
        – In all cases, a credit note will be sent automatically to the billing address in order to notify the reimbursement, so no need to ask it on your side.
  1. As you know, we have worked very hard to build this high-quality conference and we will do our best to make the virtual version very successful. Choosing the first option would help us a lot to go through this specific period and will allow your colleagues to take profit from this conference so we count on your support. If you have any questions, please contact us at the conference email address.

For sponsors: please note that the terms will remain exactly the same as all contracted services can be delivered within the virtual conference.

For exhibitors: please note that the funds will be kept entirely and we will replace your booth with a virtual room in addition to a package of several free registration fees and all-new options that we provide within the virtual conference. Please feel free to contact us before the conference if you would like to adjust your package.

Update May 14th, 2021

For hybrid event: please note that the update just above will be applied if the conference is turned to full virtual. Please feel free to contact us for more details.