Before reading this FAQ, we kindly invite you to read the instructions for participants where you will find most of the needed information. Also, we kindly invite you to read our tutorial How to use ZOOM, which explains step by step the process.

What is a dashboard ?

The dashboard gives you access to the different areas of an usual conference. This is supposed to be the lobby of your conference. You will have access to all Oral Presentation Rooms, the Poster Area, the Networking Area and the Welcome Desk.

How do I know which room I have to join to see a speech?

On the program, you will see the name of the room where the speech is given (Colosseum room, Trevi room…).

What are the differences between the different networking rooms?

Every day, you get the opportunity to talk with speakers you have previously seen in the oral presentation rooms via the Q&A rooms. Depending on the day, you can also participate in the beer & Juice rooms, the open position rooms, or the sponsor room.

I'm not living in the CET zone, how do I know at which time a given speech is being presented?

Click here to calculate your time difference. You have also access to a version of the program that is adjusted to your time zone in the conference app.

Do I need to install ZOOM to use it?

You don’t need to install ZOOM to use it, you can have access to the ICREN rooms via your browser.

How can I join a room?

On the dashboard, you will see buttons named “Click here to join the session”…, by clicking on it, you will be redirected to a ZOOM room, that you will be able to have access from your browser or the ZOOM application.

I need a password to have access to the Oral Presentation Rooms, where can I find it?

You will receive the password by email from the ICREN organizing committee.

How can I get assistance from the conference staff?

The staff would be glad to help you if you are facing any technical issue, you can reach us at any time at icren2020@premc.org. A welcome desk room will be also available from 8:00 A.M (CET) to the end of the day, on Wednesday and from 9:00 A.M to 17:30 PM on the other days of the conference. This room will be open to provide you with face-to-face help. If you are not able to use ZOOM at all, there will be a chat available on the right bottom corner of the Dashboard page.

Do I need a ZOOM account?

You don’t need an account. You will receive by email a password that gives you access to the ICREN2020 rooms.

How can I reach the presenting author of a given poster in order to discuss his/her work?

On the Poster area you will see buttons named “Join the author” next to each poster. By clicking on this button, you will be able to reach the author. Please note that the room will be open and the author will be there only during the corresponding poster session (to see the program)