Before reading this FAQ, we kindly invite you to read the instructions for participants where you will find most of the needed information. Also, we kindly invite you to read our tutorial How to use ZOOM, which explains step by step the process.

What is a dashboard ?

The dashboard gives you access to the different areas of a usual workshop. This is supposed to be the lobby of your workshop. You will have access to the Main room and the Technical Assistance. A tutorial is available here.

How to answer the polling during the conference?
A window will automatically appear on your screen with the polling on it, you will be able to answer directly. If this window doesn’t show up, click on the polling button at the bottom of your screen. You can check these instructions for more details.
I'm not living in the CET zone, how do I know at which time a given speech is being presented?

Click here to calculate your time difference.

How to select my preferred language to follow the meeting?

A button named “Interpretation” should be visible on the bottom menu of your ZOOM application, just click on it and select your language. Two options will be available: English and French.

How can I join a room?

On the dashboard, you will see buttons named “Click to join room”…, by clicking on it, you will be redirected to a ZOOM room, that you will be able to have access from your ZOOM application.

I need a password to have access to the plenary room, where can I find it ?

You will receive the password by email from the Med2050 Advisory Committee.

Do I need a ZOOM account?

It is highly recommended to set up the ZOOM application. Indeed, you can join the meeting from your browser but many features are not available. You don’t need a Zoom account. You will receive by email a password that gives you access to the Zoom rooms.

How can I get assistance from the conference staff?

The staff would be glad to help you if you are facing any technical issue, you can reach us at any time at med2050@premc.org. A welcome desk room will be also available 30 minutes before the beginning of the conference day to provide you with face-to-face help. If you are not able to use ZOOM at all, there will be a chat available on the right bottom corner of the Dashboard page.