FAQ : BioMetals 2020

Before reading this FAQ, we kindly invite you to read the instructions for participants where you will find most of the needed information. Also, we kindly invite you to read our tutorial How to use ZOOM, which explains step by step the process.

What is a dashboard ?

The dashboard gives you access to the different areas of an usual conference. This is supposed to be the lobby of your conference. You will have access to the Main Room, the Second Room, the Networking Area during breaks, and the Welcome Desk.

How do I know which room I have to join to see a speech?

On the program, you will see the name of the room where the speech is given (“main”, “second room”,…).

What are the differences between the different networking rooms?

Every day, you get the opportunity to talk with speakers you have previously seen in the main room via the Q&A rooms. You can also participate in special networking activities like beer & Juice rooms, PhD open positions rooms, Game rooms & Topics rooms.

I'm not living in the CEST zone, how do I know at which time a given speech is being presented?

Click here to calculate your time difference.  

Do I need to install ZOOM to use it?

You don’t need to install ZOOM to use it, you can have access to the BioMetals 2020 rooms via your browser.

How can I arrange a meeting with an another participant in a ZOOM room to network?

We recommend you to use Swapcard, you will have access to a chat where you can arrange a time and choose a Beer & Juice Room to meet.

How can I join a room?

On the dashboard, you will see buttons named “Join the session”, “Join the room”,…, by clicking on it, you will be redirected to a ZOOM room, that you will be able to have access from your browser or the ZOOM application.

I need a password to have access to the main & second room, where can I find it?

You should have received the password by email from the Chairwoman. The email subject is the following: “Information regarding your participation in BioMetals 2020”.

How do I access the BioMetals 2020 participation list prior to the conference?

An application has been set up to access the participation list for the conference, you should have received an invitation by email to set up your account. If not, please refer to the chairwoman email with the following subject: “Information regarding your participation in BioMetals 2020” and then click on the Welcome Bag link.

How can I get assistance from the conference staff?

The staff would be glad to help you if you are facing any technical issue, you can reach us at any time at biometals2020@premc.org. A welcome desk room will be also available from 2:00 PM (CEST) to the end of the conference day. to provide you with face-to-face help. If you are not able to use ZOOM at all, there will be a chat available on the right bottom corner of the Dashboard page.

Do I need a ZOOM account?

You don’t need an account. You should have received an email by the chairwoman with the following subject: “Information regarding your participation in BioMetals 2020” which provides a password. This password gives you access to the BioMetals 2020 rooms.